TelcoMgr Reminders or Set Alarms may be dynamically created for many types of records, including the following:

•Customer Locations

•Circuits

•History/Trouble Ticket

•Contracts

 

USER TIP: Before saving a Reminder/Alarm it is important to verify the following information to make sure you are recording the information for the appropriate record.

a)Be sure you have selected a date in the future;

b)Be sure that you have entered the appropriate time. The time is represented in a 24-hour clock (ISO 8601).

c)Be sure that you have selected the appropriate Customer Location System ID.

d)Be sure that you have selected the appropriate User ID. TelcoMgr allows one user to set a reminder for another user. The User ID is also used to filter the browse table for Reminders/Alarms.