Overview of Customer/Location Telco Record Tabs
The Circuits tab is used to record detailed information about lines, circuits and features.
Use the History Log tab to record all relative transactions and conversations about a specific telco record.
The Directory tab is designed to construct a Telephone Directory.
The Rate Comparison tab or module is designed to record expense comparisons. Also, an Expense Log is incorporated into this module.
The Assets/Equipment tab or module contains a relational database for many types of equipment, systems and sub-components.
The Managed Services Info tab is designed to help capture vital information about management contracts that may be required or setup between your management company and a client or between a Carrier and your company and/or your customer.
We also refer to this module as the Managed Service Contract (MSC); all of these terms are referred to interchangeably.